Sunday, May 1, 2022

 Theories that Support Employee Engagement


It's the goal of any business owner and CEO to have their workers' best interests at heart. A company's financial well-being and good name are directly tied to the performance of its employees (Deb, 2009). How can companies guarantee that their staff are performing at their best? These ideas and theories of employee involvement show how companies might improve performance in many ways. A lot goes into employee engagement, and it's not always an easy task (Ward, 1997). In order to get the best from their staff, most companies today understand that compensation alone isn't enough. t's the foundation of a company's values. Implementing regulations and displaying the correct leadership characteristics are necessary (David Wade, 2009). An employee's overall well-being and professional advancement are the primary objectives of these policies. These models define the strategies needed to enhance employee experience, guarantee job satisfaction and establish the type of good work environment where people may flourish (Robert Cardy, 2014). It is now widely understood that employee engagement is the most important factor in maximizing productivity.

If a company doesn't have a clear strategy in place, its employee engagement activities might be hit or miss. If they aren't part of a larger plan, stand-alone efforts have little effect. Models and ideas of employee engagement are important in formulating a strategy (Josiane, 2018). A model that has previously been tested and validated is more likely to result in long-term change and saves a substantial amount of time (‎Helene, 2018). To put it another way, adopting a model does not ensure success. As a result, this is dependent on an organization's capacity for listening, which may be determined by frequent staff surveys. Remember that a model or theory is meant to be a guide, not a set of inflexible rules. It is up to the firm to choose which model best suits its requirements (Marco Amici, 2020). There are a plethora of ideas and approaches for increasing employee involvement, as well as many programs that have been demonstrated to work. 

Maslow's Model 

Maslow's hierarchy of needs is well-known among businesspeople. Most business courses include a tea break, and it's had a major impact on the way workers are managed. To summarize, below are the following facts. In 1943, Abraham Maslow published a paper titled "A Theory of Human Motivation" that established his hierarchy of needs. Five essential needs—physical, social, emotional, and self-actualization—are said to be the driving forces behind motivation. An employee's motivation rises in direct proportion to the degree to which these demands are met (Kelliher, 2012). If these requirements are not met, a person will not be completely engaged or pleased in their position, according to the notion. Employees, on a fundamental level, require a secure job, a decent income, and a sense of security in their workplace. It is important for employees to have a feeling of belonging and to be recognized for their hard work (Purcell, 2015). There is a need for employees to grow and advance as well as to develop their creativity and ability to implement new ideas. No one need is more significant than the next in the hierarchy. In order for employees to be motivated, they must be pleased on all levels.

Video 01: What is Maslow’s Pyramid? What is the Hierarchy of Needs?

Video Source - Happiness com, 2017

Model of Kahn

An early researcher on employee engagement was organizational psychologist William Kahn. Worker involvement has three primary dimensions: physical, cognitive and emotional, according to his research. Summer camp counselors and members of an architectural company were studied in Kahn's Psychological Conditions of Personal Engagement and Disengagement at Work (Phillips, 2010). The research looked at the circumstances under which individuals engage or disengage at work. When Kahn came up with the concept that employee engagement was based on what they thought about their job, he contradicted the conventional wisdom in business at the time (Nick, 2009). Disengaged workers accomplish the bare minimum to keep their jobs, but they don't devote any of their mental or emotional resources to their work. Employees put in greater effort, according to Khan's belief, only when they feel free to be who they really are at work.

 

 

 

 

 

 

References

·     David Wade, ‎. R., 2009. Corporate Performance Management. London: Routledge.

·     Deb, T., 2009. Performance Appraisal And Management. New Delhi: Excel Books India.

·     Helene, 2018. International Human Resource Management. London: SAGE.

·     Josiane, 2018. Human Resource Planning for the 21st Century. London: BoD – Books on Demand.

·     Kelliher, C., 2012. Strategic Human Resource Management. New York: Oxford University Press.

·     Marco Amici, ‎. C., 2020. Performance Management in International Organizations. London: Springer Nature.

·     Nick, 2009. International and Comparative Employment Relations. London: SAGE.

·     Phillips, P. P., 2010. Measuring and Evaluating Training. New York: ASTD.

·    Purcell, J., 2015. Strategy and Human Resource Management. London: Macmillan International Higher Education.

·     Robert Cardy, ‎. L., 2014. Performance Management:: Concepts, Skills and Exercises. London: Routledge.

·     Ward, P., 1997. 360-degree Feedback. Wilshire: CIPD Publishing.

 

 

2 comments:

Nilushi Fernando said...

Hi Ramesh I agree with your post. To organisations seeking success, excellence, achieve targets at the right time, create good atmosphere and better work environment Maslow’s theory is paramount as stated by Jerome, N. (2013).

Ramesh Tharanga said...

Thank you Nilushi, Totally agreed with you. Maslow (1943) initially stated that individuals must satisfy lower level deficit needs before progressing on to meet higher level growth needs. However, he later clarified that satisfaction of a needs is not an “all-or-none” phenomenon, admitting that his earlier statements may have given “the false impression that a need must be satisfied 100 percent before the next need emerges” (Saul McLeod, 2007).